Cheap Flights and Your Rights
Good places to book flights and other travel resources
Your Air Passenger Rights
EU RIGHTS APPLY
Its worth noting that all flights are treated individually so even if you book a return and pay for both at the same time. Each point to point journey is treated the same.
If your flight was in the EU. (i.e one EU country to another operated by any airline)
If your flight lands in the EU from outside it. (operated by an EU airline)
If your flight takes off from an EU country (operated by any airline)
If you haven’t already received benefits or assistance for problems already incurred on the flight (from a non EU country.
EU Wide Complaints Form (to be sent to the airline)
Almost all airlines follow precedents recommended by the International Air Transport Association so offer some kind of re-booking, refund or alternative transport as a matter of course if a flight is delayed or canceled but it’s still worth checking the ‘sky laws’ (not a proper term) of the countries you fly from as they may offer other rights or protection.
The Department of Transportation has a (long) list of rights for flights in and out of the US.
Go Straight To The Airline
‘meh’ but it might be worth a try.
This convention wont help if you flight has been canceled but it can help you recover losses made from delays or from lost/damages luggage.